Onyx One (Gen 2) - Success Plan
Every Markforged 3D printer is engineered for reliability and designed to help you manufacture high-quality parts at a low cost.
Markforged Customer Success Plans help you make the most of your investment. Markforged’s support team backs our reseller partners. With a Success Plan, you and your reseller receive priority support from 9am to 6pm EST1. Parts you need are sent via expedited shipping (overnight where available), inventory is distributed to you first, and we guarantee you an initial response within two business hours so you’re up and running as fast as possible.
Need replacement print heads, Bowden tubes, dry boxes, print beds, bearings, extruders, electronics, or other components? A Success Plan covers you for standard wear and tear or damage on many parts, so you have no unplanned expenses or lengthy purchasing procedures. Discounted materials are also available in bulk with some Success Plans. Incorporating new technology into your manufacturing process takes time, but expert assistance can dramatically reduce it. Our experienced application engineers are ready to provide guidance on anything from fiber selection to design for additive manufacturing to print time optimization.